The 2020 pandemic left everyone locked in their houses, isolated from one another. As the communication landscape rapidly shifted, people had to adapt to video conferencing tools and other virtual communication platforms.
Not only that, but as strict protocols about wearing masks and covering faces were imposed almost all around the world, this left people with hearing disabilities grappling with this massive change all alone. They felt even more isolated from the rest of the world.
Amy runs a prominent leadership development company. She lost her hearing almost four years ago and learned to communicate and understand people by reading their lips. However, since the pandemic, when everybody started to wear masks, she felt isolated from the world. She felt like there was no way of understanding the conversations around her anymore…
That is until Otter came into the picture.
According to Amy, Otter has been a lifesaver for her. She was able to attend gatherings and understand what people were saying through Otter’s special transcribing techniques.
“When I lost my mother this summer, Otter made it easy for me to make funeral arrangements from a distance. It helped me able to understand what people were saying to me and helped me be there for my mother in the last few days.”
Business leaders frequently use the Otter app to make notes at meetings and conferences. But for Amy, Otter has a greater purpose, far beyond just recording transcription notes. For her, it has been a link between her and the outer world. Previously, she used a unique device that helped her caption people and understood what they were saying. However, with the pandemic on the rise, her device wasn’t able to upgrade the technology. She was left alone to deal with people wearing masks, trying her best to understand what they were saying.
“For me, it’s not just for taking notes. It has literally been the only link between me and the world, and I don’t know where I would be without it.”
She used to have her doctor appointments but was unable to comprehend what people were saying to her. As she traveled for work, it became painstakingly difficult to understand people.
“If it weren’t for Otter, I wouldn’t have been able to communicate with the people around me. It got increasingly difficult to understand people with masks. It literally saved my life!”
If you’re looking for ways to assist people in their virtual communications, automate transcriptions, and help with meeting notes, Otter is a brilliant tool to have at your disposal. It is highly recommended for everyone with an auditory disability.
“I want to thank everybody at Otter for this incredible application. Thank you for keeping me connected to the world.”
If you’re looking for ways to assist people in their virtual communication and automate transcriptions, Otter.ai is here to help. Take advantage of Otter’s 600 monthly minutes of free transcription today!
Originally published at https://blog.otter.ai on July 14, 2021.